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Frequently Asked Questions

Below are some common questions being asked by clients. It is completely normal if you have questions before buying products online. Feel free to drop us a message or an email and our support agent will revert within 24 hours. 

Email at: [email protected]

[/vc_column_text][vc_empty_space height=”60px”][/vc_column][/vc_row][vc_row][vc_column][vc_toggle title=”How long will it take to receive my order?”]Once you place your order, please allow 3-5 business days to process your orders. After that, it will take 8-14 business days for delivery in the United States, and 12-18 business days for international orders.[/vc_toggle][vc_toggle title=”What payment methods do you accept?”]We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments.[/vc_toggle][vc_toggle title=”How do I return an item?”]If you are not happy with your purchase and wish to return an item, please contact us within 30 days from receiving your order. Please provide your order number as well as the reason for your return. Our customer service team will review the return request and will send further instructions if the return is approved.[/vc_toggle][vc_toggle title=”Will shipping be covered for my returns?”]All return shipping fees and other miscellaneous fees are the responsibility of the customer.[/vc_toggle][vc_toggle title=”How long is the returns process?”]Processing returns may take up to 5 business days from the day we receive your return. We will email you to confirm once your return has been processed.[/vc_toggle][vc_toggle title=”When will I receive my refund?”]All refunds will be credited to your original form of payment. If you paid by credit or debit card, refunds will be sent to the card-issuing bank within 5-7 business days of receipt of the returned item or cancellation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account.[/vc_toggle][/vc_column][/vc_row]